Creator: Vijay Kumar
This model shows the entities, relations, attributes and flows of a system.
Tag Archives: innovation team
Analogous Model
Creator: Vijay Kumar
This model shows how a system can be used as a model and applied to analogous situations.
Service blueprint of Presby Neuro Clinic
Creator: Melissa Cliver, Jamin Hegeman, Kipum Lee, Leanne Libert, Kara Tennant (Carnagie Mellon University)
Client: Presby Neuro Clinic
The blueprint maps the entire clinic experience for patients and all of the supporting roles staff and Dr. Kassam play throughout. Mapping the service blueprint allowed the team to see the breakdowns in the clinic experience: the chaotic backstage processes, the absolute importance of Dr.Kassam in the system, the lack of patients’ engagement during the waiting time.
Aurora Interaction
Creator: Wolfgang Klein
This model shows all possible modes and interactions with the user and how they can feed into each other of a public lighting concept.



